WIPO Mediation Rules
Domain Name Disputes, Intellectual Property
Article 1: In these Rules: "Mediation Agreement"
means an agreement by the parties to submit to mediation all or certain disputes which
have arisen or which may arise between them; a Mediation Agreement may be in the form of a
mediation clause in a contract or in the form of a separate contract;
"Mediator" includes a sole mediator or all the
mediators where more than one is appointed;
"WIPO" means the World Intellectual
"Center" means the WIPO Arbitration and Mediation
Center, a unit of the International Bureau of WIPO;
Words used in the singular include the plural and vice versa, as the context may require.
Scope of Application of Rules
Article 2: Where a Mediation Agreement provides for mediation under the WIPO Mediation
Rules, these Rules shall be deemed to form part of that Mediation Agreement. Unless the
parties have agreed otherwise, these Rules as in effect on the date of the commencement of
the mediation shall apply.
Commencement of the Mediation
(a) A party to a Mediation Agreement that wishes to commence a mediation shall submit a
Request for Mediation in writing to the Center. It shall at the same time send a copy of
the Request for Mediation to the other party.
(b) The Request for Mediation shall contain or be accompanied
(i) the names, addresses and telephone, telefax, e-mail or other communication references
of the parties to the dispute and of the representative of the party filing the Request
(ii) a copy of the Mediation Agreement; and
(iii) a brief statement of the nature of the dispute.
The date of the commencement of the mediation shall be the date on which the Request for
Mediation is received by the Center.
The Center shall forthwith inform the parties in writing of the receipt by it of the
Request for Mediation and of the date of the commencement of the mediation.
Appointment of the Mediator
(a) Unless the parties have agreed themselves on the person of the mediator or on another
procedure for appointing the mediator, the mediator shall be appointed by the Center after
consultation with the parties.
(b) The prospective mediator shall, by accepting appointment, be deemed to have undertaken
to make available sufficient time to enable the mediation to be conducted expeditiously.
The mediator shall be neutral, impartial and independent.
Representation of Parties and Participation in Meetings
(a) The parties may be represented or assisted in their meetings with the mediator.
(b) Immediately after the appointment of the mediator, the names and addresses of persons
authorized to represent a party, and the names and positions of the persons who will be
attending the meetings of the parties with the mediator on behalf of that party, shall be
communicated by that party to the other party, the mediator and the Center.
Conduct of the Mediation
The mediation shall be conducted in the manner agreed by the parties. If, and to the
extent that, the parties have not made such agreement, the mediator shall, in accordance
with these Rules, determine the manner in which the mediation shall be conducted.
Each party shall cooperate in good faith with the mediator to advance the mediation as
expeditiously as possible.
The mediator shall be free to meet and to communicate separately with a party on the clear
understanding that information given at such meetings and in such communications shall not
be disclosed to the other party without the express authorization of the party giving the
(a) As soon as possible after being appointed, the mediator shall, in consultation with
the parties, establish a timetable for the submission by each party to the mediator and to
the other party of a statement summarizing the background of the dispute, the party's
interests and contentions in relation to the dispute and the present status of the
dispute, together with such other information and materials as the party considers
necessary for the purposes of the mediation and, in particular, to enable the issues in
dispute to be identified.
(b) The mediator may at any time during the mediation suggest that a party provide such
additional information or materials as the mediator deems useful.
(c) Any party may at any time submit to the mediator, for consideration by the mediator
only, written information or materials which it considers to be confidential. The mediator
shall not, without the written authorization of that party, disclose such information or
materials to the other party.
Role of the Mediator
(a) The mediator shall promote the settlement of the issues in dispute between the parties
in any manner that the mediator believes to be appropriate, but shall have no authority to
impose a settlement on the parties.
(b) Where the mediator believes that any issues in dispute between the parties are not
susceptible to resolution through mediation, the mediator may propose, for the
consideration of the parties, procedures or means for resolving those issues which the
mediator considers are most likely, having regard to the circumstances of the dispute and
any business relationship between the parties, to lead to the most efficient, least costly
and most productive settlement of those issues. In particular, the mediator may so
(i) an expert determination of one or more particular issues;
(iii) the submission of last offers of settlement by each party and, in the absence of a
settlement through mediation, arbitration conducted on the basis of those last offers
pursuant to an arbitral procedure in which the mission of the arbitral tribunal is
confined to determining which of the last offers shall prevail; or
(iv) arbitration in which the mediator will, with the express consent of the parties, act
as sole arbitrator, it being understood that the mediator may, in the arbitral
proceedings, take into account information received during the mediation.
No recording of any kind shall be made of any meetings of the parties with the mediator.
Each person involved in the mediation, including, in particular, the mediator, the parties
and their representatives and advisors, any independent experts and any other persons
present during the meetings of the parties with the mediator, shall respect the
confidentiality of the mediation and may not, unless otherwise agreed by the parties and
the mediator, use or disclose to any outside party any information concerning, or obtained
in the course of, the mediation. Each such person shall sign an appropriate
confidentiality undertaking prior to taking part in the mediation.
Unless otherwise agreed by the parties, each person involved in the mediation shall, on
the termination of the mediation, return, to the party providing it, any brief, document
or other materials supplied by a party, without retaining any copy thereof. Any notes
taken by a person concerning the meetings of the parties with the mediator shall be
destroyed on the termination of the mediation.
Unless otherwise agreed by the parties, the mediator and the parties shall not introduce
as evidence or in any manner whatsoever in any judicial or arbitration proceeding:
(i) any views expressed or suggestions made by a party with respect to a possible
settlement of the dispute;
(ii) any admissions made by a party in the course of the mediation;
(iii) any proposals made or views expressed by the mediator;
(iv) the fact that a party had or had not indicated willingness to accept any proposal for
settlement made by the mediator or by the other party.
Termination of the Mediation
The mediation shall be terminated:
(i) by the signing of a settlement agreement by the parties covering any or all of the
issues in dispute between the parties;
(ii) by the decision of the mediator if, in the mediator's judgment, further efforts at
mediation are unlikely to lead to a resolution of the dispute; or
(iii) by a written declaration of a party at any time after attending the first meeting of
the parties with the mediator and before the signing of any settlement agreement.
(a) Upon the termination of the mediation, the mediator shall promptly send to the Center
a notice in writing that the mediation is terminated and shall indicate the date on which
it terminated, whether or not the mediation resulted in a settlement of the dispute and,
if so, whether the settlement was full or partial. The mediator shall send to the parties
a copy of the notice so addressed to the Center.
(b) The Center shall keep the said notice of the mediator confidential and shall not,
without the written authorization of the parties, disclose either the existence or the
result of the mediation to any person.
(c) The Center may, however, include information concerning the mediation in any aggregate
statistical data that it publishes concerning its activities, provided that such
information does not reveal the identity of the parties or enable the particular
circumstances of the dispute to be identified.
Unless required by a court of law or authorized in writing by the parties, the mediator
shall not act in any capacity whatsoever, otherwise than as a mediator, in any pending or
future proceedings, whether judicial, arbitral or otherwise, relating to the subject
matter of the dispute.
(a) The Request for Mediation shall be subject to the payment to the Center of an
administration fee, the amount of which shall be fixed in accordance with the Schedule of
Fees applicable on the date of the Request for Mediation.
(b) The administration fee shall not be refundable.
(c) No action shall be taken by the Center on a Request for Mediation until the
administration fee has been paid.
(d) If a party who has filed a Request for Mediation fails, within 15 days after a second
reminder in writing from the Center, to pay the administration fee, it shall be deemed to
have withdrawn its Request for Mediation.
Fees of the Mediator
(a) The amount and currency of the fees of the mediator and the modalities and timing of
their payment shall be fixed by the Center, after consultation with the mediator and the
(b) The amount of the fees shall, unless the parties and the mediator agree otherwise, be
calculated on the basis of the hourly or, if applicable, daily indicative rates set out in
the Schedule of Fees applicable on the date of the Request for Mediation, taking into
account the amount in dispute, the complexity of the subject matter of the dispute and any
other relevant circumstances of the case.
(a) The Center may, at the time of the appointment of the mediator, require each party to
deposit an equal amount as an advance for the costs of the mediation, including, in
particular, the estimated fees of the mediator and the other expenses of the mediation.
The amount of the deposit shall be determined by the Center.
(b) The Center may require the parties to make supplementary deposits.
(c) If a party fails, within 15 days after a second reminder in writing from the Center,
to pay the required deposit, the mediation shall be deemed to be terminated. The Center
shall, by notice in writing, inform the parties and the mediator accordingly and indicate
the date of termination.
(d) After the termination of the mediation, the Center shall render an accounting to the
parties of any deposits made and return any unexpended balance to the parties or require
the payment of any amount owing from the parties.
Unless the parties agree otherwise, the administration fee, the fees of the mediator and
all other expenses of the mediation, including, in particular, the required travel
expenses of the mediator and any expenses associated with obtaining expert advice, shall
be borne in equal shares by the parties.
Exclusion of Liability
Except in respect of deliberate wrongdoing, the mediator, WIPO and the Center shall not be
liable to any party for any act or omission in connection with any mediation conducted
under these Rules.
Waiver of Defamation
The parties and, by accepting appointment, the mediator agree that any statements or
comments, whether written or oral, made or used by them or their representatives in
preparation for or in the course of the mediation shall not be relied upon to found or
maintain any action for defamation, libel, slander or any related complaint, and this
Article may be pleaded as a bar to any such action.
Suspension of Running of Limitation Period under the Statute of Limitations
The parties agree that, to the extent permitted by the applicable law, the running of the
limitation period under the Statute of Limitations or an equivalent law shall be suspended
in relation to the dispute that is the subject of the mediation from the date of the
commencement of the mediation until the date of the termination of the mediation.